Action 3: Check out charging the situation with another charger and cable. If the case even now doesn't demand, it is possible that the case alone is faulty. Remember to send it to us and prepare the replacement as soon as Possible.
Stage 2: Make sure the ANC is about to the most amount. From the app, shift the slider for the much appropriate to increase ANC. Alternatively, double-faucet any earbud and maintain for 3 seconds to reset them.
Step two: Thoroughly clean the charging ports on both equally the earbuds and the situation to get rid of any debris Which may interfere While using the link.
Phase two: Inspect the microphone holes for almost any blockages due to Filth. If existing, gently thoroughly clean them that has a comfortable fabric.
Action 2: Insert the earbud into the charging circumstance and Look at the indicator mild. If it illuminates briefly (approximately one 2nd), the earbud’s battery could be completely depleted.
If these steps do not take care of The difficulty, the earbuds might be defective. Please return them to us, and We are going to set up for just a alternative promptly.
For those who working experience a significant deviation with the expected battery life, the product could possibly be defective. In these instances, please Make contact with us to rearrange a replacement at your earliest convenience.
Note: This function can't be made use of In case the charging situation’s battery is low. If the situation’s indicator gentle is pink, cost it right until the battery stage reaches medium or large right before wanting to activate the lighting outcomes.
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Phase one: Make sure the power adapter and USB Variety-C cable are securely linked. Step two: Try and cost a different device utilizing the exact charger and cable. If one other gadget also fails to charge, the issue might be with the charger or cable, and they may have to be replaced.
Action 2: Look at the earbuds for debris that might be clogging the speaker holes and cleansing them if needed.
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Action three: Inspect the speaker grilles for obstructions because of dirt or particles. If present, clean up them diligently.
Action one: Be certain your cellphone is not muted or established to your lower quantity. Enhance the mobile phone's volume very first, then regulate the earbuds' volume.